Reference

Our Terms Shape Your Account

When you open an account with nobita slot, you're agreeing to a set of rules that protect both you and our platform.

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nobita slot Our Terms Shape Your Account
HELP CHANNELS

Reach Us About These Terms

Team online

Live Chat

Open the live-chat widget in-lobby during your session. Our team responds to account and terms questions in real time, Monday to Sunday, 09:00 to 23:00 Jakarta time.

Email Support

Send a detailed question to [email protected]. We reply within 12 business hours. Include your account ID and the specific clause or scenario you're asking about.

In-App Help Centre

Tap the help icon on your mobile or desktop lobby. Search 'terms', 'account rules' or 'dispute' to find instant answers without waiting for human support.

DATA & SECURITY

How We Protect Your Trust

Account Verification

When you deposit via DANA, OVO, GoPay or QRIS for the first time, we verify your identity to prevent fraud. You'll receive a verification code by SMS; enter it on the deposit screen to complete setup.

Data Retention

We keep your account data for the life of your membership plus 12 months after closure, unless local law requires longer. Transactional records are held for 7 years for regulatory compliance.

Cookie Policy

Our site uses session and persistent cookies to keep you logged in, remember your lobby preferences, and detect fraudulent withdrawals. You can disable non-essential cookies in your account settings.

Withdrawal Verification

Before any withdrawal, we confirm your identity and bank details match your account profile. Transfers to DANA, OVO, GoPay or QRIS typically complete within 2 hours on confirmed requests.

Dispute Requests

If you believe a transaction is fraudulent or incorrectly processed, contact support within 14 days with your account ID and transaction timestamp. We investigate within 7 business days.

Policy Changes

To request a copy of these terms, ask for clarification, or report a violation, email [email protected] with your full name, account ID and the specific section reference.

Common Questions About Terms

Yes, you can request account closure at any time via live chat or email. Any unspent balance remains yours and can be withdrawn to your registered DANA, OVO, GoPay or QRIS account. We process closure requests within 24 hours and retain your data per our retention schedule.

Contact our support team immediately with your transaction ID. If the deposit went to your account balance, we can reverse it if no play has occurred. DANA, OVO, GoPay and QRIS deposits are usually fastest to reverse. Allow 3–5 business days for the refund to return to your wallet.

No. One verified identity equals one account on nobita slot. If we detect duplicate or fraudulent accounts, we suspend both and forfeit any balances. Shared devices do not grant extra accounts — each person must register separately with their own identity.

Minimum withdrawal is 10,000 IDR; maximum per transaction is 50,000,000 IDR, where local law permits. Daily limit is 100,000,000 IDR. Faster withdrawals to DANA, OVO, GoPay and QRIS apply the same caps. Contact support if you need a temporary limit increase for your account.

We may update terms with at least 7 days' email notice to your registered address. You can accept or reject the change — if you reject, your account enters read-only mode. Continued play after the notice period means you've accepted the update.

Document the issue with screenshots and timestamps, then email [email protected] with your complaint. We respond within 7 business days. If unresolved, disputes depend on local law and the jurisdiction where nobita slot operates.

Yes. All deposits via DANA, OVO, GoPay and QRIS use encryption; your bank details and personal data are stored securely. We do not sell or share your data with third parties except payment processors required to complete your transaction.

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